Effective Date: September 9, 2009
We at MAC Singapore Online respect your privacy and value the relationship we have with you.  Your visit to this website is subject to this Privacy Policy and our Terms and Conditions.
This Privacy Policy describes the types of personal information we collect on the MAC Singapore website, currently located at www.maccosmetics.com.sg (“Site”), how we may use that information and with whom we may share it. Our Privacy Policy also describes the measures we take to protect the security of this information as well as how you can access, modify or delete your personal information. It also explains how you can object to the processing of your personal information or to receiving communications about our products and services.
Please note that this Privacy Policy governs only information provided to MAC Singapore Online. It does not govern any other information or communications that may reference MAC, e.g., communications from MAC counters located within brick and mortar retail stores. If you visit one of our other regional websites, e.g. wwwmaccosmetics.com, or link to another website from this Site, you are subject to the privacy policy applicable for that website and we suggest that you consult such privacy policy.
Click on one of the links below to jump to the listed section:
Information We Collect and How We Use It
Use of Personal Information by MAC Singapore Online
Marketing Email
Text Messages
Communications to Serve You
Customized Service
Special Events, Questionnaires and Surveys
Technologies That Allow Us to Customize Your Experience on Our Site
Web Beacons and Tracking Links
Information We Share and with Whom We Share It
MAC Companies
Third Parties
Business Transfers
Compliance with Law
Transfer of Data to Other Countries
Children’s Privacy
How We Protect Personal Information
Updates to Our Privacy Policy
Your Choices
Updating Your Information
Opt-Out and Managing Your Preferences
Data Controller/Data Processor
You may choose to provide us with personal information when you visit our Site. For example, if you complete a user registration form or complete an online survey, you may be asked to provide certain information such as your contact information (name, email address, mailing address, and telephone number), age group, gender and product and/or cosmetic concerns, and the brands and products you use.
If you would prefer that we not collect any personal information from you, please do not provide us with any such information.
If you so elect, the information you provide may be used by MAC Singapore Online to create and deliver to you emails such as our newsletters, surveys or other email messages containing product and event information, cosmetics tips or promotions (“Emails”). If you do elect to receive them and later decide that you would no longer like to receive these Emails, see the Your Choices Section below.  You may receive the benefit of hearing from MAC Singapore Online via mail or phone even if you have not elected to receive Emails.  If you do not wish to receive direct mail or phone, see Your Choices Section below.
If you so elect, you may provide you mobile phone number in order to receive text message alerts containing product and event information, cosmetics tips or promotions (“Text Messages”).  There is no fee from MAC Singapore Online to receive Text Messages, however, your mobile service provider may charge for you for sending and/or receiving text messages and air-time, as well as any other standard applicable rates charged by your mobile service provider.  If you do elect to receive them and later decide that you would no longer like to receive these Text Messages, see the Your Choices Section below.
If you have elected to provide us with your contact information, we may provide you with service related announcements by any means, including email, concerning the Site or contact you regarding your customer service requests or questions.  These types of communications are necessary to serve you, respond to your concerns and to provide the high level of customer service that MAC Singapore Online offers its customers.
We may use your personal information to provide you with customized service and use of our Site.  For example, we may suggest products that would be of particular interest to you.
On occasion, MAC Singapore Online may sponsor special events (such as contests, sweepstakes or other offerings), questionnaires and surveys.  There may be specific rules applicable to these promotions that explain how any personal information you provide will be processed.  We strongly suggest you review any applicable rules before participating.  To the extent any special event, questionnaire or survey is not subject to specific rules, the processing of personal information is governed by this Privacy Policy and the purposes it sets forth.
If you provide personal information to us with respect to employment, such as your resume, we will treat such personal information as confidential and use it only to consider you for current and future employment opportunities and to contact you with respect to employment with us or our affiliates.  An “Affiliate” is a person or entity that directly or indirectly through one or more intermediaries, controls or is controlled by, or is under common control with, our company.  We will retain your information for further recruitment opportunities that may arise for 6 years, unless you tell us that you no longer wish for us to retain your information.
We use various technologies to collect information (such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request) about your visit to our Site and to enhance and customize your experience on our Site.  For example, we may collect the Internet Protocol (IP) address identifying your computer or device and indicating your geographic region for statistical purposes.  In some instances, we may use these technologies in combination with the personal information you provide on the Site.  These technologies may provide a variety of information such as whether you have visited our Site before.  They also may enable you to save your preferences.  Each technology is explained below.
Web beacons (also called clear gifs and pixel tags), tracking links and/or similar technology consist of a few lines of code and are embedded on the pages of our Site.  They are often used in combination with cookies and are often not visible to the user of the Site.  Web beacons may relay information to third parties such as our service providers and may be used in order to track customer response to certain advertising, to better target interactive advertising and to enhance customer support and usability.  If you reject our cookies (see Cookies section below), you will prevent Web beacons from relaying this information about you and may limit your use of some of our Site features.
Browser cookies are bits of text that are placed on your computer’s hard drive when you visit our Site.  Flash cookies are similar to browser cookies except that they can store data more complex than simple text and are stored in your browser rather than on your hard drive.
You can have your browser and/or plugs to your browser, such as flash, notify you of, or automatically reject, cookies.  Rejecting our cookies will disenable the Coremetrics cookies (described below) as well.  If you reject our cookies or opt-out of the use of cookies, you may still use this Site, but you may be limited in the use of some of its features.
We are continuously working to make your experience on our Site better. To this end, we have retained a company, Coremetrics, to assist us in better understanding your use of our Site. We will place cookies on your computer to collect information that will show us how you come to our Site and how you use and navigate our Site. Coremetrics does not receive any personal information about you. Coremetrics tracks visitor behavior on our Site through the use of an anonymous permanent cookie which contains no personal information about you. Coremetrics is contractually prohibited from using the data for any other purpose. Coremetrics is required to maintain all data collected on our behalf in confidence. You may deactivate the ability of Coremetrics to track your behavior on the Site. To learn more about the various levels of privacy and confidentiality you can select with respect to Coremetrics and to exercise your choice, please click here.
We will not provide your personal information to third parties for their use in marketing their products or services to you without your consent, except as described in the Business Transfers Section below.  In addition, we do not sell or otherwise disclose personal information about our Site visitors except as described here.
We may share your personal information with our Affiliates that distribute and market MAC products (the “MAC Companies”).  MAC Companies may use this information in accordance with this Privacy Policy including, if you have so elected, to send you Email containing product information, cosmetic tips or promotions.  If you prefer that we not share your personal information with MAC Companies, please do not provide it to us.  We are unable to offer the benefits of MAC Singapore Online to anyone who does not consent to the sharing of their personal information with MAC Companies.
We may retain other companies and individuals to perform functions on our behalf consistent with this Privacy Policy.  Examples include data analysis firms, customer support specialists, email vendors, webhosting companies and fulfillment companies (e.g., companies that coordinate mailings).  Such third parties may be provided with access to personal information needed to perform their functions but may not use such information other than on our behalf and in accordance with this Privacy Policy.
In addition, in some instances, you may be offered the opportunity to consent to the sharing of your information with a third party such as an event or promotion co-sponsor.  If you consent, we will share your information with such third party and the information you provide may be used by such third party for their own purposes and in accordance with their own policies.
As we continue to develop our business, we might sell certain of our assets.  In such transactions, user information, including personal information, generally is one of the transferred business assets, and by submitting your personal information on the Site you agree that your data may be transferred to such parties in these circumstances.  You may choose not to have your information transferred as a business asset by contacting us as described in the Your Choices Section.
We may disclose information that is necessary to comply with any applicable law, regulation, legal process or governmental request.  In addition, we may disclose any information when it is necessary to prevent physical harm or financial loss or in connection with suspected or actual illegal activity.
The Affiliates, MAC Companies and third parties who may receive your personal information in accordance with this Privacy Policy and the databases in which your personal information is stored shall be located in Singapore as well as in the United States and other countries which may have varying legal protections applicable to personal information.  All Affiliates, MAC Companies and third parties that receive your personal information are required to honor the privacy representations made in this Privacy Policy, regardless of where they are located.
If you are under 21 years of age, you may browse our Site.  However, you may not provide personal information to us.  This Site is not designed for persons under the age of 21 and we do not knowingly collect personal information from anyone under the age of 21.  If we become aware that we have inadvertently received personal information from a visitor under the age of 21 on the Site, we will delete the information from our records.
We maintain reasonable safeguards for this Site to protect against unauthorized disclosure, use, alteration or destruction of the personal information you provide on the Site.  If you have any questions about security at our Site, you can send an email to info@maccosmetics.com.sg.
We may revise this Privacy Policy from time to time.  If we decide to change our Privacy Policy, we will post the revised policy here.  We suggest that you periodically consult this Privacy Policy.  Please find the effective date of the Privacy Policy at the top of this page.
You have the ability to review, change or request deletion of your personal information by sending an email to info@maccosmetics.com.sg.
You may choose whether or not you would like to receive Email from us.  You may change your preferences with respect to Email at any time clicking the "unsubscribe" link at the bottom of each Email you receive from us, or emailing us at info@maccosmetics.com.sg.  You may unsubscribe from receiving Text Messages, by contacting info@maccosmetics.com.sg.  You may also choose not to receive mail or phone communications by emailing us at info@maccosmetics.com.sg and specifying that this is your preference.
MAC Singapore Online will assume control and responsibility for the personal information that you provide to us.  ELC Online Inc., LG Dacom KIDC, 261-1, NonHyun-Dong, KangNam-Gu, Seoul, Korea will collect, host, and process such personal information.
We have taken great measures to ensure that your visit to our Site is an excellent one and that your privacy is constantly respected.  If you have any questions, comments or concerns about our privacy practices, please contact us by email at info@maccosmetics.com.sg.  If you have questions related to Text Messages, please contact us at info@maccosmetics.com.sg.
Copyright © Make-Up Art Cosmetics Inc. All worldwide rights reserved.
Estee Lauder Cosmetics Pte. Ltd.
No. 51 Merchant Road, #02-01
Merchant Square, Lot 299 Townsubdivisions
Singapore 099253
(65) 338-1888